Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-add-on-detection-during-live-calls.livebursts.com (referring to our website, applications, and services as ‘the Company’ or ‘we’). We are dedicated to maintaining the privacy and security of your personal information during your interactions with us. This comprehensive Privacy Policy outlines our practices regarding data collection, storage, usage, and protection in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://ai-add-on-detection-during-live-calls.livebursts.com
  2. Any applications or software products we offer
  3. Services and features accessible through our platforms
  4. All associated sub-domains and pages

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy describes the actions we take when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You engage with us through communications like newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect a range of personal data, including:

  1. Account Information: Details associated with your user account creation, such as username, email address, and password hash.
  2. Payment Information: Data related to transactions, including cardholder name, card number, expiration dates, and security codes.
  3. Financial Information: Your banking details, if you choose to link them for seamless payments.
  4. Purchase Information: Records of products or services purchased, including quantities and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile network information, and advertising IDs.
  6. Location Data: Your geographical location data if you choose to share it or enable certain features.
  7. Feedback: Comments, suggestions, reviews, and responses provided by users regarding our services.
  8. Social Media Information: If you interact with us on social media platforms, we may collect your public profile information and content you choose to share.
  9. Product Information: Details about products or services that you view or purchase on our platform.

We gather this data through various methods: user input forms, account settings, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We employ cookies for enhanced user experience and analytics purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities like login sessions and platform navigation.
  2. Preference Cookies: Used to remember your preferences, language settings, and customization choices.
  3. Analytics Cookies: Track website usage, provide insights into user behavior, and enable us to improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes described in this policy, or as required by applicable law. Once the retention period ends, we will securely delete or anonymize your data.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children, and you must be at least 18 years old to use our platform.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction on processing.
  • Portability of data.
  • Objection to or withdrawal of consent for data processing.
  • Right not to be subject to automated decision-making.

To exercise these rights or have any data-related queries, please contact our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage you to review it periodically for changes.

Contact Information

For any questions, requests, or complaints regarding privacy, or to exercise your data rights: